JoAnn R.

Lousy return policy and poor customer service - Radio Shack has a 30 day return policy. NO exceptions! Over the holidays, my father almost died. When we believed there was some hope that he would be okay again, I ordered the new camera that he had asked for before becoming ill. Checking the return policy was not on my mind at the time. My mistake. My father continued to be hospitalized off and on throughout the month of January. He did not attempt to use the camera until the end of January at which time he realized that it did not have a view finder and he was unable to see well enough to use the camera. I spoke to multiple people through customer service regarding returning or exchanging the camera and was met by a bunch of robots. That's the only way that I can explain the mechanical, uncaring way that they repeatedly told me Radio Shacks's return policy. What a disappointment. Now I'm stuck with a $120 camera, and I have to buy a new camera for my dad.