I ordered three womens tops and received a child's panda sweatshirt instead. They wanted me to send photos and the item number, which I did. Then they sent me another email wanting photos and the item number. Sent them two emails stating I already sent that and where are my items and no response. Very, very frustrating. I should have read the reviews before ordering.
UPDATE: The company finally did send the correct items. As with most of the reviews, the items were very low quality, the material was so thin that you could see everything. And on one of the items, the quality of the sewing looked as though they put it together by a drunk person, the material was bunched in spots and sewn together and some of the lines were all over the place. Overall very poorly made and the sizes run small. Don't buy from this place, even a $5 top is spending way too much for this quality.
Dear Joan,
Thank you for notifying us of your complaint.
Rosewholesale offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosewholesale.com/m-article-id-16.html.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
I want to extend my sincere apologies for the problem you have experienced.
Kind regards,
Rosewholesale Customer Service