I have been doing Genealogy for nearly 30 yrs. When I went to Archives.com they stated that I was a member, yet I could not sign-in. I even went as far as to give a credit card, and would have actually paid for info, but the site continued to refuse to give me access. I wrote to "*******@archives.com" and received NO RESPONSE. I wrote again, and again. FRUADULANT comes to mind. I would not give this site any stars. I will contact my credit card service to refuse payment if they have the nerve to try to take any $. I deal with many genealogy services and this one brings the words SHAMEFUL FRUDULANT SCAM to mind!