I joined on a Saturday; requested a refund ($199) on Sunday per message, but did not request cancellation. Site csr responded Tues. 4 a.m. by email. Since I had "used" the site--viewed msgs (probably sent by employees) & replied to msgs-- I was not eligible for refund of 1 yr. Membership. So I swear this is my experience. I am still a "member" (victim). So I get to talk to probably ghost (non existent) members, whores, predators, "cat-fish" & chumps like me. You will do better looking for companionship at a grocery store. AND there is no evidence anybody wants to talk about the paranormal or date stuff either. A bogus dating site in my opinion. George Norry: (a millionaire) you should be ashamed. I would give site a negative rating if possible.