We’re sorry that you did not see that our subscriptions are auto-renewing if not canceled. We state this on every page in the purchase process and send the date and amount of the auto renewal following the initial purchase. We don’t see how you could have been charged the monthly rate of $34.95 unless you inadvertently created multiple accounts. Please contact our customer service staff at 1-888-816-0576 anytime between the hours of 6am and midnight, Eastern Time so that we can assist you.
Dear Jim,
We’re sorry that you did not see that our subscriptions are auto-renewing if not canceled. We state this on every page in the purchase process and send the date and amount of the auto renewal following the initial purchase. We don’t see how you could have been charged the monthly rate of $34.95 unless you inadvertently created multiple accounts. Please contact our customer service staff at 1-888-816-0576 anytime between the hours of 6am and midnight, Eastern Time so that we can assist you.
Best Regards,
LiveCareer.