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Jim B.

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1 Review by Jim

Zulily

  • Zulily

“Zulily shipped shoes in the incorrect size; I ordered...”
7/12/14

Zulily shipped shoes in the incorrect size; I ordered 13 and it sent 11.5. Since it could not ship the proper size, Zulily as a condition of my getting a refund forced me to pay the cost of returning the improperly sized shoes, stating that "it could not" refund the shipping cost. All it could offer was a store credit. Since the company seems unable to fill orders properly, I am unwilling to purchase anything more there and am out the almost $9 in costs for the return shipment. Buyers beware!

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