I ordered back in October. I canceled my order after it had not arrived a month later. Another month passed and I exchanged several emails with customer service. They said the order was ready to be shipped, they just had to find it? Anyway, three months later I have still not gotten either the item or my money back.
Dear Jill,
We thank you for providing us with important information about your situation.
I wish to start off by telling you that we are extremely sorry about your problem.
But could you provide your order number or your email address? Then we can check your order and give you the order status. Wish your reply.
We really want to fix this situation and are anxious to resolve it. We are confident that we can offer a resolution this customer will be pleased with!
Best Regards
Rosewholesale customer service
Jill Has Earned 7 Votes
Jill M.'s review of RoseWholesale earned 7 Very Helpful votes
Dear Jill,
We thank you for providing us with important information about your situation.
I wish to start off by telling you that we are extremely sorry about your problem.
But could you provide your order number or your email address? Then we can check your order and give you the order status. Wish your reply.
We really want to fix this situation and are anxious to resolve it. We are confident that we can offer a resolution this customer will be pleased with!
Best Regards
Rosewholesale customer service