I tried ordering a $12 swimsuit 3 times. All three times it said my card couldn't process but charged me 3 separate times for that same order ($36 total). Later that night, find out my card is "closed", and was ultimately suspended for $36 of an unauthorized transaction that coincidentally took place that same day. Now my card is cancelled for fraudulence and I'm waiting for a new one. $#*! wasn't even that cute anyway
Dear Jillian L.,
Thank you so much for your important feedback.
We won't charge without our customers' permission.
The order number is not correct, it should start with L and follow with 16 numbers.
Would you please contact us on https://support.dresslily.com/faq/index/index?st=1 with subject "Question from Sitejabber"?
Please assured that we will resolve all the problems to satisfy our customers.
Best Regards
Dresslily Customer Service