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Jillian L.

Contributor Level

Total Points
86

1 Review by Jillian

  • DressLily

5/28/16

I tried ordering a $12 swimsuit 3 times. All three times it said my card couldn't process but charged me 3 separate times for that same order ($36 total). Later that night, find out my card is "closed", and was ultimately suspended for $36 of an unauthorized transaction that coincidentally took place that same day. Now my card is cancelled for fraudulence and I'm waiting for a new one. $#*! wasn't even that cute anyway

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CustomerService R. – DressLily Rep

Dear Jillian L.,

Thank you so much for your important feedback.

We won't charge without our customers' permission.
The order number is not correct, it should start with L and follow with 16 numbers.
Would you please contact us on https://support.dresslily.com/faq/index/index?st=1 with subject "Question from Sitejabber"?
Please assured that we will resolve all the problems to satisfy our customers.

Best Regards
Dresslily Customer Service

Jillian Has Earned 6 Votes

Jillian L.'s review of DressLily earned 6 Very Helpful votes

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