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Jill B.

Contributor Level

Total Points
162

2 Reviews by Jill

  • Brown Paper Tickets

7/23/22

I agree with the other reviewer, who said that she would give ZERO stars, if that were an option. We are a small start-up theatre company serving children and youth. Our event ended 30 days ago, and Brown Paper Tickets is still refusing to disburse our funds. Their phone system is shut down. I have sent seven separate e-mails, only one of which has received anything more than an automated response. They cite "covid-related delays" as the cause for this problem. This makes no sense. Theatres are up and running. Pay-outs are done electronically, which means that they can be handled remotely. Brown Paper Tickets had no problem taking our money; they only seem to be suddenly stricken with Covid when it's time to disburse funds to their customers. As a small start-up, I have absolutely no recourse for this. All I can do is take my future business elsewhere and warn others. NEVER, EVER USE BROWN PAPER TICKETS! I am absolutely at my wit's end. It is very unnerving to have a company withholding your own money from you. I am irate.

Tip for consumers:
There are MANY other options out there who disburse your funds IMMEDIATELY upon receipt. Avoid Brown Paper Tickets at all costs. They will withhold your money, and you will not be able to do anything about it.

Products used:
Ticket sales for a small theatre program

Service
Value
Shipping
Returns
Quality
  • Avenue

8/18/21

I ordered a bunch of stuff from Avenue - tops, dresses, pants, and capris. The prices were excellent with very generous coupon codes as well. Every single item fit perfectly and I have loved everything I've purchased. I placed two more orders after that and have been equally impressed. I am shocked by the negative reviews. The clothes are excellent in quality and you get a lot of bang for your buck, with excellent sales and promotions, such as $39 dresses. I love Avenue!

Tip for consumers:
Search places like retailmenot for excellent coupon codes of up to 40% off!!!

Products used:
I kept everything I purchased!

Service
Value
Shipping
Quality

Jill Has Earned 2 Votes

Jill B.'s review of Brown Paper Tickets earned 2 Very Helpful votes

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Thumbnail of user leonardm379
4/17/24

Brown Paper Tickets has the worst customer service and awfully fees that are out of most people's...

Thumbnail of user cristinadavidsom
3/25/24

They are scammers. Never buy tickets from this company! Promised a refund for the event...