I'm only giving one star because I HAVE to give something. The worst site I've ever ordered from. I've been waiting a month for my order. Talked to MULTIPLE reps and no one ever gave me solid answers, they gave half $#*! answers and consistently told me that my order would be shipped asap. I still haven't received my order although it has FINALLY been shipped. I WILL NEVER ORDER FROM THIS SITE AGAIN. They need to practice better customer service, they need to learn the VALUE of their customers. I can't believe they still operate. I'm highly disappointed. I'm disappointed with the way their rep is responding to poor reviews, they obviously need a course in how to properly deal with customer complaints. Once I receive my order, everything BETTER be okay, or I'll definitely be back to review that. This was a horrible experience. I don't know how anyone is posting great reviews. Did they only get a handbag or scarf? Never again. This company won't get any more of my money.
Greetings! Thanks for your order in our website. We are very sorry for the troubles. The following order number is not correct. May I have your order number or your shipping address in our website so we can locate the order and help you better. Anything else needs help, please feel free to email to service@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team