I noticed after leaving neutral reviews on clothes I bought that they don't allow 3 star reviews. Mainly 5 star reviews are allowed which I find pointless and lacking integrity as the whole point of a review is to share with others your opinion to help them make appropriate buying choices for sizing, etc. On top of that, out of stock items that they allow you to buy are not refunded and instead you get an "Oops" note, and coupon with a gift card to use on their site. I highly recommend paying with Paypal to override their ridiculous no refund policy and get your money back for incomplete orders.