I ordered the Iverhart Max chews and they informed me that they were backordered and that I could have the soft chews for the same price ($65 for 12 month supply) but when I got the order they charged me $95.95. I was also expecting Braveco flea and tick chews and they were not in the box. I called customer service and they told me they could not help me as the pharmacy was not open and hung up on me. Not real happy and I still have no answers to my concerns and they charged my credit card for $253.61. I will not be ordering from them again. I would give them -5 stars if I could.