I bought one chest on 14th aug and never received it. When I contacted their customer service and asked where my package was. They said it may of gotten lost in the UPS. When I contacted ups, ups told me they never received this package from the sender ( the sender only created a tracking number and never sent it to ups). So I asked for a replacement, they said all sold out. Then I asked for a refund, they said cannot refund me till the UPS investigation is complete! Will not buy from this company anymore!