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I ordered $30 of makeupm from NYX and was told I needed to use MyUs to ship to Canada. I did not know that they charged such outrageous prices for shipping, and had I known, I never would have used them. Shipping for my 0.8 pound package cost $61! This amount was taken from my PayPal account without my consent and without an estimate being sent to me. I regularly order items from the US and China and never has it cost me more than $10, if that. $61 is unacceptable. And unbeknownst to me, I know have to pay $25 in duties. This had made the shipping cost now 3 times more than I paid for the stupid makeup. I will never use them again and I will advise everyone to never, ever use them. SCAM! I expect some generic response from their team now about checking their website for shipping costs. They have been extremely unhelpful.
Tip for consumers:
AVOID THIS COMPANY!
Jessica V.'s review of MyUS earned 3 Very Helpful votes
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It has now been nearly FIVE WEEKS since MyUSA.com took our money to forward 3 letters to us...
Thank you for taking the time to review MyUS.com.
I’m sorry to hear you are not pleased with our shipping rates.
Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type! You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/ Please note: Our shipping rates do not take into consideration the value of the merchandise being sent.
With this said I see that the MyUS customer service team has tried reaching out to you a couple of times in regard to your recent shipment. Please reply to our email so we can resolve your issue to your satisfaction.
We look forward to hearing from you.