Jessica S.

First AND last time this company will ever see my money. There are no refunds at ALL even if you JUST placed an order and need to correct or cancel something. Like I said to the customer service attendant "I hope your company is perfect and NEVER makes any mistakes" because genuine mistakes happen but this company is 100% inflexible to work with you and/or repair anything. I am definitely NOT perfect and I deal with customers on a daily basis that stick with me due to the fact that I am understanding of their mistakes and even lateness, after all I am dealing with people and not ROBOTS that never make any mistakes.
Not to mention the pathetic options restaurant.com offer us on top of displaying restaurants that are not even taking their specific certificates anymore. If that happen so often and no truly good restaurant sticks around for too long that should raise a red flag about how terrible this company is at doing business. Good restaurants not wanting to stick around = no good customers wanting to stick around!
Will be sticking with only Groupon deals cause that never caused me any headaches before and I place orders with them at least twice a month!
Hasta NEVER AGAIN Restaurant.com!