I recently purchased tickets for a reds game through there website when I got to the game they told me my tickets were invalid because they sent me tickets for the game the day before I have tried multiple time to get a hold of someone for a refund but I have yet to be given an answer or a refund
Hi Jessica, we're sorry to hear about this and this is the exact experience is what we're working to eliminate. It's why we have very strict agreements with our sellers. It's disappointing to hear that we let you down this time. You mentioned that you reached out to our CX team. I assure you that we'll be having someone contact you ASAP to make this right for you.