I will never be ordering from this company again. The description of the items I ordered stated keychain AND necklace. I ordered 3. I was charged shipping for each item, thinking that the items had to be shipped separately. Weeks later when I received the items, the company had themselves specified that I had ordered only keychains, when again the item title stated keychain AND necklace not OR. There was also no place to specify myself and no way for me to know that I was only ordering one or the other. The items also came all together in one package, not separately. If you are only shipping one package I don't appreciate paying 3 times the shipping. The company was very eager to respond to any email I had, until there was an issue with my order, now I have yet to hear back from them. This is a deceitful company out to make money, cotos to you guys over charging for shipping and making a customer think they are getting additional items with their order is one way to make money, but not the right way.