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I have ordered many items but your delivery sucks. Some items are taking over 30 days and still have not arrived.
Jess hasn’t received any votes.
Jess hasn’t received any thanks yous.
Jess doesn’t have any fans yet.
Jess isn’t following anybody yet.
Empty.
Dear Customer,
Thank you for your feedback on Sitejabber! We sincerely apologize for any confusion or inconvenience caused by shipping service.
We would like to explain to you that most of the items you ordered are pre-sale items. Pre-sale items are not physically in stock, but rather the production process begins after the customer has placed their order. The production process may involve confirming details such as fabric, production process, and production quality to ensure product quality and perfection. As a result, shipping times may be uncertain and may take longer than expected.
We understand your dissatisfaction with those orders that have not arrived for more than 30 days. We will do our best to speed up the production and shipping process to minimize the time you have to wait. We will also work to improve our service to ensure a smoother and more satisfying shopping experience in the future.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Thank you again for your feedback and we look forward to being able to resolve any issues and improve your shopping experience.
Best regard,
Hailee
StyleWe