I have used airbnb in a couple of different countries and several places in the US. It runs about a 50% "ok" experience and the rest are nightmares! This last trip was the final straw! I ended up paying TWICE for a BASEMENT "closet" that was passed off as an "apartment" in Boise, ID. When I finally tracked down a number to call airbnb (I had to google it and find it through gethuman.com) they basically said, "Too bad".
I have cancelled my account with airbnb and strongly urge that you find another way to find a place to stay!