Jess A.

I am still kicking myself for ordering with RaveReady over A YEAR LATER. I placed an order last April of $75 for a concert that May. Once May rolled around, I never received any of the items and everything was "backordered." Since I didn't need the items anymore because it was solely for my show, I cancelled and wanted my money back. 1 YEAR LATER I do not have my $75. I have e-mailed them countless times and no answer (because they don't want to listen to the people they already scammed). 6 months after my order, I commented about their bad service on their Facebook only to have one of the employees ask me "why I'm not on the online chat talking to a representative." Okay $#*!, I go to the website and talk to Alexia. "Oh, it says you're check was sent 2 months ago." Yeah okay. I'm sure it was. I asked her to resend me one since I did not receive the first check. She tries talking me out of check to a store credit because "its going to take a long time." Frankly, at this point I didn't care how long it took. I already waited 6 months to get nothing. I told her I want one resent to me, and apparently she resent it to me. Here I am 6 months later, no check, no e-mails, no contact. I saved our entire conversation so they will be hearing from me again. The only reason why a year later I am still even trying is because this shouldn't allowed. I know I am not the only person that this has happened too. I believe they scam the $#*! out of their customers that masked behind "good customer service." I ordered from RaveReady two previous times and I had no issue. So this is how they treat a returning customer? I will NEVER order from them again because of this horrible experience. Please do NOT give these people your money or business.

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UPDATE 10/20/17
It breaks my heart this company is still around scamming the rave community. DO NOT BUY FROM THIS COMPANY! Please take note that all the positive reviews are from users that have only left ONE REVIEW. RaveReady is trying to make up for their lies by making fake accounts to leave good reviews. I highly recommend iHeartRaves for your needs! The site is absolutely amazing in customer service. The quality is way better than what RaveReady is "selling." Oh and I get my order in TWO DAYS through STANDARD SHIPPING! That's how it should be :) Please heed my warning friends. I am disgusted by this company after ordering from them years and years ago. It is unacceptable they are still in business.