Jeremy B.

IT Parts Depot exceeded my expectations and I more than satisfied as a customer! On 11/13/15 I placed an order for a brand new HP Pavilion mother board *******-001. I was told by the rep that the motherboard would arrive no later than Wednesday with free shipping. As of 11/17/15 the new HP motherboard is on my porch and I am very satisfied.

If you're ever looking for a new motherboard, IT Parts Depot is the place. They're honest, friendly, and trustworthy. The only improvements I would recommend is possibly sending an email confirmation within 5-10 mins of purchase and adding a tracking number to orders. Other than that my experience with IT Parts Depot was perfect.

I have a technician who's going to install the motherboard this week so we'll see from there. After some testing I'll give an update 90 days from now.

Pros:
-Friendly staff
-Informative
-Fast delivery
-Honest
-Motherboard delivered as described
-Shipment came through Fedex (yes!)

Cons:
-Possibly improve on email confirmation time. (Maybe 5-10 mins after purchasing)

*UPDATE*
5/23/2016

As of today my laptop and motherboard are still going strong! A few times I left my laptop on just to test the stability of the motherboard and arctic silver 5... It still works! Since Nov., 2015 I've only had one instance where the laptop froze and the startup screen delayed to start (which almost gave me a heart attack).

But everything is working fine. I need to buy a new audio ribbon cord because for some reason audio will only playback through headphones or speakers. Perhaps when I reassembled my laptop I placed it in the wrong spot...

If you ever need a new motherboard for an old laptop, ItPartsDepot is the place to buy from!