Jeremiah R.

I ordered a part I needed asap with $18 two day shipping. Autoplicity shipped my part with standard ground shipping and it was going to take 6 days to arrive. I called them and they confirmed it was shipped wrong. I asked if they could ship out another one expedited since I needed the part asap. They could not help me, they told me to refuse shipment and I would get a refund. Then after they get the part back and numerous phone calls they told me they do not give out full refunds. I asked for a supervisor and finally they agreed to refund my money. Terrible service and a terrible company. Not a single apology for messing up my shipment and every service person I talked to was somewhat rude. Definitely think twice before ordering from this outfit.