JEREMIAH J.

If you are OK with staying in a place that is NOT a hotel when you travel, and you are OK with having conversations with your hosts about what to expect, etc, then this is the site for you. If you'd rather check in to an establishment with online reservations, a bellhop to handle your bags, etc, and limited other interaction, this is not the option you should choose. I have used airbnb.com successfully more than once, and each time I've met friendly hosts who understand how to help their clients. I've considered becoming a host myself, but in this case, it truly is that the customer's expectations seem to sometimes be higher than they should be. It's a new concept, and growing, but know what to expect before you make a reservation.

I am a full-time eBay seller. I have several employees. The new buyer protection that eBay offers is second-to-none with online re-selling. If you don't get exactly what you ordered, you are refunded. Easy as that. As a seller, I appreciate that my buyers are given that peace of mind. It also holds sellers to a higher standard. The returns processes are being upgraded. Every seller is now required to provide tracking. The site grades sellers based on experience. It's becoming a whole new experience, and I am excited to be a part of it.

The quality of the items I ordered was horrible. I kept one, and returned another.
Customer Service tedious to work through for a return. I received detailed and confusing return instructions for me to ship the item back. And then two days later, received a pre-paid label by email. Be advised, if you do not specifically request a credit to your original form of payment, you will receive a site credit. I've never heard of any website doing this, and find it to be deceitful and wrong.