I waited all day (between 8-5) and no one came. I called at 5 to find out if they were still coming and it was quite difficult to even get a live person. 30 mins into the phone call they tell me that my technician was just behind schedule but I was his next stop. They never came. The next day I got a message that my appointment was rescheduled for 5 days in the future again between 8-5. No thank you! What a complete waste of my day!