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Jen S.

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1 Review by Jen

Forever21

  • Forever21

“Customer service is not helpful”
5/29/22
Verified purchase

I went to exchange a shirt for a smaller size. When I bought it it was 50% off. Today when I went to exchange it, it was 30% off. Now I was just exchanging but I had to pay the extra money since it was only 30% off now. That does not make sense. I contacted customer service and they said I have to reach out to the store manager because they can't see in store purchases. This isn't the first time I have had issues with them. I would not recommend this store to anyone.if

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Jen S.'s review of Forever21 earned 2 Very Helpful votes

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