Jen O.

DO NOT BUY FROM THIS COMPANY! I purchased an item over a month ago and got sent the wrong item. I contacted QuiBids immediately to resolve this. After my original emails being ignored and several weeks, I finally got word that they were sending the correct item to me, only to discover that they sent the same item again! Several more ignored emails later I got a response asking me to provide proof of the wrong item, which I did. Straight after this I got told that they can't give me the item I brought over a month ago, as they now do not have any. During this whole month period, not once did anyone think to put the correct item aside whilst the matter was being resolved. Not once did anyone think to tell me earlier that the item was unavailable. The customer service is atrocious and their lack of help is disgusting. To make the same mistake TWICE and then ignore my emails is disgusting. You might win something cheaper then RRP, but chances are you won't get sent it and will then be constantly ignored.