Jenny R.

I order on Cyber Monday 12/2/13 was advertise would take 6 to 9 days. I called Mon 12/16/13. I gave my order number and customer service stated it was at San Bernardino Can on 12/5/13 so It should arrive in Orlando Fl no later then 12/19/13. I called on 12/19/13. Customer Servicetstated I was mis-inform. I had to count from 12/8/13. I said it arrived in Ca on 12/5/13. How can you count from after it arrived in Can. I ask for tracking number, she stated that she would email me, I stated is it still in Can, she said no its lost. I stated just cancel and refund my money. This was the worst experience ever.