Jenny N.

First they didn't tell me that it would auto-renew and charge 18 the second time around. When I canceled they said I would get a refund in 48 hours and I gave them 5 days. I finally emailed and they said they would refund in 7 to 10 days. The worst part is they stole my identity. When I signed up it was with my debit card. Earlier this year my bank issued new cards with new numbers to place the new chip in the cards and my old card was canceled. Somehow without my knowledge jibjab obtained my new card number and charged my new card. They claim I gave them the card number originally which is not possible since I had a different card then. They will steal your identity, don't sign up ever