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I ordered a dress and before ordering I read the return policy. The policy clearly stated that a dress can be returned within 7 days if it does not fit or is not how you expected. I tried the dress on as soon as I received it and the chest area was not comfortable. I immediately emailed (because phone # is not in service) and was given the run around since. Then I was told I could only get a 50% refund. BEWARE this site is a total scam!
Jenn S.'s review of EricDress earned 16 Very Helpful votes
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Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.Our representative has emailed you for your order, please kindly pay attention to your mail box.
Also, we hope that we can work together to solve your problems and your cooperation would be highly appreciated. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team