Jennifer W.

I recently used TripAdvisor for my first time ever to book a hotel for my best friends wedding. TripAdvisor sent me to another site to book called "getaroom.com". This website charged me $140 per night for my hotel room. When I arrived to my hotel the public rate was actually $114 per night. Here is where I made MY mistake, I thought oh awesome I will be charged less than I thought. BOY WAS I WRONG. Turns out getaroom.com still charged me a total of $326 for the two night stay when the hotel charges were $256. So therefore according to my math this website profited $70 off of my ignorance for these "cheap hotel websites". They are refusing to honor the price the hotel was charging. That means approximately 25% of my charges went directly to getaroom for doing nothing but booking a room for me. I cannot express how disgusted I am with this company as well as TripAdvisor for partnering with a company that takes advantage of their customers to this extent! Then when I contact this company to make it right they offer me 10% off my NEXT purchase with them!? I will NEVER use EITHER of these websites EVER again this was my first experience and I'll be sure it is my LAST! It saddens me that these companies take advantage of customers so bad and can still sleep at night. I am absolutely DISGUSTED and will be sharing this experience with EVERYONE I know because I don't wish this type of rip off to my worst of enemies.