jennifer s.

I have had an horrible experience with them. First I tried to book a room with my account and the night before it was canceled by airbnb without explanation leaving me and my husband with no where to stay. Also they triple charged his credit card which took so much hassling with them to get it back. Then they canceled my account with no explnation. Next My husband made his own private account and we tried to be a host. After 3 weeks of our listing not showing up and many calls and e mails to them with them saying they cant help us and would not tell us the problem they canceled his account without telling us why.
They are a horrible service center and I dont trust them at all.