I was unable to cancel an order 50 minutes after I placed it! The reason I wanted to cancel was because I found the item $14 cheaper on sports authority.com. I was told the company did not open until 9 o'clock and the order was placed at 8:10 a.m. in the morning. At exactly 9 o'clock I called when supposedly the company was opening and the product was already processing for delivery and I could not cancel. Either that is unbelievable customer service that they could receive and process an order in the first two minutes of opening for the day or it is a complete scam to keep my order processing.