Jennifer R.

When I ordered a garment from this company nowhere did it mention i would have to pay import duty/tax to the delivery company before they would deliver.
I had already paid delivery charges to this company
The fitting of the garment was appaling,,,, far too big at the top, the top of sleeves were far too small for the armholes causing puckering and the material just clung to the arm.
I complained to the company immediately informing them i wanted a refund as it did not fit and was poor quality. I received an email stating they would reimburse me a fraction of the cost- to have it altered here in the UK, which I refused, as it was not possible to alter it, there wasn't adequate material to do this.
I was eventually told I would have to return it to China at my own cost. I got the impression I would never get a refund. I was not going to waste my time.
I would not recommend this company ever... steer clear!