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This website is a sham. I recently ordered a necklace from them and the order has been "processing" for nearly two weeks. They claim it takes 5-10 business days to receive an item, yet my item apparently hasn't even been shipped yet. (They certainly had no problem charging my credit immediately though.) I've since sent them several emails and left a voice message. (That's another thing--they never actually answer their phone. You just have to leave a message.) Everything about this company is shady-shady-shady. I will never order from them again.
Jennifer R.'s review of Wanelo earned 4 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Jennifer! I definitely understand this is a frustrating experience and I'd like to help figure out what is going on with your order. Typically if an order has been processing for longer than 10 days, the store forgot to update the tracking information which we can help get for you. I'll send you a private message to get your order number so I can reach out to the store asap!