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Jennifer O.

Contributor Level

Total Points
80

1 Review by Jennifer

  • LiveCareer UK

8/8/23
Verified purchase

How do an organisation such as yours take out money from ones account without notification for a subscription I am not aware of.

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Yashira H. – LiveCareer UK Rep

We apologize for any inconvenience this may have caused you. We'd love to take this chance to explain some misinformation about our services.

Our subscriptions are auto-renewing, as we have a continuous billing feature that charges the credit card on file after the 14-day trial expires and every four weeks afterward unless they choose to cancel the subscription beforehand.

If there was no cancellation request sent before the trial period, the account is enrolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas like our plans page, the payment information page, and lastly, on your welcoming email, which confirms the 14-day trial purchase and a detailed overview of your new subscription.

For more information, please refer to our Terms and Conditions page: https://www.livecareer.com/terms-of-use.

We hope that this clarifies any confusion. Please get in touch with our Customer Service Team for immediate assistance and cancellations using the link provided below.

https://www.livecareer.co.uk/contact

Thank you for getting in touch with us!

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