Jennifer C.

BEWARE! I ordered mini footballs (stress balls) logo printed you can barely see the logo and the logo rubs off with your finger. Also, the proof sent is nothing like the printed product. Reached out to customer service and emailed with Harold Hidalgo who replied: "We have received final confirmation from our claims department indicating that your request for your claim has been declined as the order appears to have been processed correctly as per your approved proof and payment selections and an order reprocess will only yield the same results as the art processed on your order has reached the maximum imprint area as well as the best possible quality with the artwork provided. As discussed, you may refer to our terms and conditions of service regarding your claim approvals and reasons for decline here:" The footballs are horrible and were not acceptable. Terrible feeling to be told "too bad, we are taking your money and not replacing the product". I will NOT order from this company again, and we buy a lot of products.