- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
If I could give this seller ZERO stars I would. In fact I would give them negative stars if I could. Ordered a balance scooter, was promised it would be delivered by the 7 Sept. Received notice that the item had shipped and would be delivered by the 7 Sept. Tried to use tracking number. It was fake. Filed a dispute. Waited 3-4 days, received another inaccurate tracking number. Was told I would receive a refund if I did not receive a valid tracking number by 17 Sept. I did not. DH Gate told me to refuse package, to get refund, which I did when it arrived on 28 Sept (21 days after it was promised). I watched the mailman hit customer refused on the package and somehow DealCity managed to produce a fake tracking number. DH Gate refuses to refund my money (my bank said they will reverse the charge). I think both DH Gate and DealCity are a scam. DO NOT PURCHASE ANYTHING FROM EITHER!
Jennifer A.'s review of DHgate earned 5 Very Helpful votes
Jennifer hasn’t received any thanks yous.
Jennifer doesn’t have any fans yet.
Jennifer isn’t following anybody yet.
Empty.
Hi Jennifer! We do understand your side about your experienced here in our shopping site, so we will be here to help you about your concern. We know that you are not happy with your tracking number so we will make sure that this will be resolved the soonest possible of time, we will make sure that you can get immediate action on this matter for we will let our Resolutions Team know about this. We will make an appeal about this order, okay?
- Honey, DHgate.com