Jenna F.’s Reviews of FreeShipping & more

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4/14/15

I went through the tedious process to get 15$ off shipping at Shari's Berries. First of all they make canceling confusing. Second, they take 3 MONTHS to send you the check so if you don't cancel before you receive your check you're screwed. (Cancel right away, you will forget.) THEN when I finally got my check they only sent me 10$. I emailed them and the guy said oh you must not have clicked the special box. We'll send you the extra 5$ though. Wtf? This company is so sketchy. I wonder how much money they have screwed people out of because by the time they send you the check a lot of people probably don't remember how much it was supposed to be for. Use this company to get free shipping free when you can, but be very very careful.

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Jenna,

I do apologize for the issues you had with the rebate process and would like to look further into your experience regarding both the processing time and the check amount.

I also would like to let you know that the introductory offer is guaranteed regardless of your membership status. Members may cancel at any time and still receive their rebate check.

Please contact me at customerservice@freeshipping.com ATTN: Alice and I will be happy to ensure you received the correct rebate amount and hopefully offer an explanation to the added processing time you experienced.

Thank you
Alice
Freeshipping.com Customer Service