I was extremely nervous to order from this site based on all the negative reviews. I ordered a ring last year (only $7 so I figured it was no big deal if it wasn't what I expected). The ring came and I was very pleased with the quality (titanium ring for $7 is pretty hard to beat). So in the last couple of weeks I decided to order over $200 worth of merchandise for Christmas. I ordered 9 items, and it seems that most of them have shipped separately. They ship when they are ready, so I'm fine with that. I have already received 2 items, and most remaining items are on their way (I've received shipping notices) for all except two. I'm pleasantly surprised that (so far) all the values are what I expected. I'm assuming this company is getting better with time. I have not had a negative experience at all... quite the contrary. I will definitely be a repeat customer!