Jen L.

A horrible experience! Bought a black canvas bag with tan handles and when it arrived, the bottom had a yellowish color plastic basket weave pattern. It looked ridiculous and was obviously a defect, as the picture didn't show this and why would anyone but a causal canvas bag with a different color and texture on the bottom? When I called customer service, the response was, sorry, it is not a defect. The site lures you in with deceptively cheaper prices, but the quality of much of their products is less than desirable and you have no recourse. You are stuck with the purchase. I would not take another chance!