Like most of reviewers I must complain that there is no customer service whatsoever for this business. I called several times, and could not even leave a message because the box was full. I emailed, and got no reply, and left another message today by phone. I ordered sandals that would take 6-8 weeks to receive, and it has been about 12 weeks, and summer is about over and I have no sandals. They have my money though, and the certainly took that as quickly as they could.