Jen G.

Frustrating. I have placed three orders with them and two were screwed up. This summer, one pair of sneakers that I ordered for my son just never came, no update from them, no update of the shipping status on the website. This time, another item I ordered on 10/21/14 just didn't come, no update from them and no update on the website. I sent an email inquiring about the status and I got an email back, "At your request, your order has been cancelled." What? Called them and was told that once its cancelled it can't be reinstated, even if I didn't cancel it. No way to communicate with the supplier and no manager or supervisor to talk to. Even if you can deal with waiting weeks and weeks for your order, there's a 66% chance you won't get your stuff. Amazon has comparable deals, free shipping on alot of items, and not only do you actually receive the items you ordered, you get them fast.