Jeff O.

My experience with Flylaces just got worse over time. I had ordered from them twice, the first time things went smooth. Then, the second time, it was awful. I ordered a pair of Louis Vuitton shoes back in May. After you order, you are supposed to wait up to 3 days for the order to process. After 8 days, the order status still showed processing. I had not received any tracking number at all. Calling for customer service was awful. They have a number, but it takes up to 20 rings for them to pick up. And when they do, it's not worth talking to the service team. A lady told me she would find out and email me. I never got her email. Then a man told me that over the weekend (this was on a Saturday), he would find out and email me on Monday. It was Wednesday, and no email. I finally was able to speak to him again after 2 weeks of pure confusion and "Where is my order?", he was able to tell me they were out of stock. It took 2 weeks to find out they had no shoes, and it was a waste of money. I was able to get my money back and he told me he would send me some coupons to make up for this. I got a 5% cash off coupon... not like I'll be ordering from this site.

My advice: They treat you like crap, you will not know where your package is, and most of the time the inventory is sold out but still says in stock.

Use other sites!