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Jeff L.

Contributor Level

Total Points
80

1 Review by Jeff

  • Geekbuying

6/5/23

I returned something to them that was faulty, they keep delaying the refund as they are "Waiting to hear from their warehouse". I provided proof that the item had been received (thank God I sent it by Recorded Delivery), they still won't give me my money. They now say I have to wait 7-14 business days for my refund to appear in my bank. That's strange, THEY HAVEN'T GOT MY BANK DETAILS! Work that one out. I would like to send a message to their Managing Director, anyone know his email address?

Tip for consumers:
What their customer service is like.

Products used:
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Service
Shipping
Returns
Quality
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Geekbuying C. – Geekbuying Rep

Dear Jeff L.,
We are very sorry for spending much time in processing your refund.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Geekbuying.com

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