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Jeff A.

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1 Review by Jeff

LDProducts

  • LDProducts

“Your customer service is non-existent.”
3/19/24

I called in twice yesterday, leaving my phone # each time as no person ever answered the phone. No one ever called me back. Your LD T232XL120 cartridge worked for about 2 weeks in my EPSON XP-4200 printer, but now the printer tells me it "cannot recognize ink cartridge. Try installing again." I've done that 4 times with no change so far. Just now I've waited 20 minutes for someone in your product sales department to answer, but was just told to leave a message, hang up and "someone will get back to me." Fat Chance of that happening!

Tip for consumers:
They don't answer their customer service phone.

Products used:
NOTHING YET

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Patrick D. – LDProducts Rep

Thank you for your feedback, Jeff. We apologize for the inconvenience this may have caused. Let's talk about your concern, so we can address it right away. Please send us a direct message with your details on our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always chat, email or call us at 888-321-2552.

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