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JEANNETTE B.

Contributor Level

Total Points
82

1 Review by JEANNETTE

  • Booking.com

11/23/14

This is the worst site I have ever used. I will never recommend it. I made a reservation, use the website to cancel it and it wasn't cancel according to the customer service representative. The strange thing is that when I look the cancelation online it says that I could make the reservation again (meaning it was canceled) I call customer service and told them about this and the lady said that their system didn't have the cancelation, that she was going to send me a link so I can send them the page where it says that I could make the reservation again. I used the same link 5 minutes later and know the page said that I never arrive at the hotel. This is a ripoff. I will never recommend this website, and I will make sure that every person I know will know how this company works. You earn 84 dollar, but I will make sure you lose more business than that stupid 84 dollars you made. This is the first time and the last time I will use this website.

Tip for consumers:
Dont use it at all.

Service
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JEANNETTE Has Earned 2 Votes

Jeannette B.'s review of Booking.com earned 2 Very Helpful votes

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