They will always reply to your concerns but never ever do anything about them. I have purchased three cell phones from them among other things. Last cell phone had issues and requested an RMA. I explained in detail with pictures the issues i'm having. They kept on responding the same way "send info and pictures" Now i'm positive they have written questions they copy and paste without understanding your actually problems. They keep asking questions you have already responded until you give up. At the end they said my file was closed without any assistance.
I never received the last order either it's been 3 months.It was 2 casing for the last cell phone i Purchased.
Will never purchase anything from them. I unsubscribed to there website but still receiving their emails!
Dear Jean,
We regret any inconvenience or frustration that we cause.
Your issue has been taken cared by our support team and we are waiting for your reply now.
Thank you so much for your continued support
Best regards,
Everbuying Customer Service