Amazon has been going downhill for a few years now but today it's absolutely ridiculous wit the constant separate deliveries, broken cheap products imported from China, 3rd party sellers who won't answer when there's a problem. The site is a complete joke these days and I'd love to see some other company take over Amazon's spot. A company who respects their customers and has good delivery.
I wanted to do an update to this review and let everybody know how Amazon is now dealing with packages that are not being delivered. Where I live, we have an extremely bad problem of Amazon, delivery, drivers, leaving our packages in the public lobby, or even outside of the apartment building where people would walk right up and steal it. Things that are chained down get stolen so of course a shiny Amazon package will to be stolen. This is still happening so much so that I have included special instructions not to leave packages in the lobby as they will be stolen. Despite leaving instructions and warnings for Amazon delivery drivers, most still leave it in the lobby where it gets stolen. I had this issue the other day and because the delivery driver messed up. I had to wait two days before I could even inquire about getting a refund or my package just re-sent back out. Amazon wouldn't call me about this, no, I had to call them. I am the customer after all, and I am chasing them around for mistakes that they have made on their end, but yet I am being punished as a customer because of their mistakes. I had to wait 48 hours before I could speak to anybody concerning a return and then after 48 hours I was able to either ask for a refund or have it resent back out, which is going to incur more waiting time and therefore being punished for Amazons mistakes. I was taken aback when I found out how many hoops I would have to jump through to get my product re-delivered or refunded. All because Amazon delivery leaves parcels in public lobby and parking lots where they get stolen. Like I said, in the beginning of this review, Amazon has gone downhill extremely quick and at this rate, I can't expect them to be doing very well in six months time. Hopefully changes will come about that will be the best regard for the shopper.