Jd J.

Be warned. I had called 3 other A/C repair companies when my A/C stopped cooling - but none were available on short notice. My problem was with the outside air handler and I had suspected it was a bad capacitor (I had replaced a few over the years). But after inspecting the capacitor, I could not see any signs of damage and the fan would start up as usual whenever I would turn off the system and then re-start it. But the fan would only run for a little while and then would shut down again. I called And Services and a technician arrived a couple of hours later to check it. After performing his checks, he showed me his estimated cost to repair the unit. My jaw dropped when I saw his estimate of $812. Having already been without A/C since the day before, I begrudgingly accepted his offer. He replaced the capacitor and recommended a "hard start kit" saying it would help the compressor to last longer. My A/C system is only 6 years old. I thought my system too new to be having these problems but I agreed to accept the recommended repairs and pay the huge repair bill. It took about 30 minutes max. Nothing aside from the capacitor and hard start kit were replaced (each part retails for roughly $40 locally). This guy went ahead and charged me $812 and then had the gall to offer me 4 additional service options for the entire system at $5409, $3585, $2085, and $1135. I declined all of them. After the tech left I checked online for estimates to replace a capacitor and hard start kit. The all said about $80 plus the service visit, totalling roughly $200. AND Services charged me over 4 times that - and then had the gall to recommend more outrageous prices for other options. I should have told this guy to hit the road after he gave me his first estimate. I should have known better. But let this be a lesson to anyone thinking of calling AND Services. They will definitely take advantage of you and rip you off if you allow it to happen. I will NEVER call them again and I will definitely be telling others about my experience. This company lacks ethics in a BIG way! STAY AWAY!