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Signed up, they charged my credit card. Then ThaiCupid "suspended" me before I could talk to anyone. They claimed I was suspended because I was "suspicious" and demanded I send a photo ID and my credit card. I l blacked out the information requested and never heard from them again - even though they claim they would contact me by email in 48 hours. I emailed them, nothing.
I have referred the charge to my bank as a fraudulent charge. My account is still "suspended" 15 days later. Complete denial of service for no reasonable reason, and charged for no service. Criminal.
Tip for consumers:
Complete denial of service with no excuse with questionable and probably criminal intent to attempt to gather additional financial information - yet took my money. Wrote 2 times to request for refund, site claimed response in 48 hours, but no response came.
Am working with my bank for a fraud investigation and chargeback amount to company since they refuse to refund money despite claiming they will be.
J C.'s review of ThaiCupid earned a Very Helpful vote
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